Privacy Policy

Dreamlink Solutions GmbH

Last updated: 09.06.2025

1. Who We Are

This privacy policy applies to data processing by:

Dreamlink Solutions GmbH

Im Halbiacker 5

8352 Elsau, Schweiz

UID: CHE-461.111.760

E-Mail: info@dreamlink.swiss

Data Protection Contact: Rolands Voitiņš

2. General Information

We take the protection of your personal data seriously. Your information is processed in accordance with the applicable Swiss data protection law (nFADP) and the EU General Data Protection Regulation (GDPR), where applicable.

3. What Data We Process

We collect and process the following categories of personal data:

  • Contact information (e.g. name, address, email, phone number)
  • Company data
  • Billing and payment information
  • Contractual data related to the use of our software solutions
  • Access and usage data (e.g. IP address, browser type, time of access)

This data is either submitted by you or collected automatically when you use our website or services.

4. Purpose of Data Processing

We process your data for the following purposes:

  • To provide and manage our software solutions (e.g. MyDolphin)
  • For contract performance, invoicing, and customer communication
  • To ensure technical functionality and service improvement
  • For website usage analysis and optimization
  • To fulfill legal obligations

5. Legal Basis for Processing

Data processing is carried out on the following legal bases:

  • Your consent (Art. 6 para. 1 lit. a GDPR)
  • Performance of a contract or pre-contractual measures (Art. 6 para. 1 lit. b GDPR)
  • Compliance with legal obligations (Art. 6 para. 1 lit. c GDPR)
  • Our legitimate interest (Art. 6 para. 1 lit. f GDPR), e.g. service improvement

6. Data Storage

All personal data is stored exclusively on servers located in Switzerland. No data is transferred abroad unless legally required or necessary for fulfilling contractual obligations.

7. Third-Party Services and Processors

We work with trusted service providers to deliver our services, including:

  • Hostpoint AG (hosting & email services)
  • Wallee AG (payment processing)
  • Google Analytics (website analytics, if enabled)

These partners process data only on our behalf and in accordance with applicable laws.

8. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and gather analytics. You can disable or limit cookies in your browser settings at any time.

9. Your Rights

You have the following rights under applicable laws:

  • Under applicable data protection laws, you have the right to:
  • Request access to your personal data
  • Request correction or deletion of your data
  • Request restriction of processing
  • Request data portability
  • Withdraw your consent at any time
  • File a complaint with the relevant data protection authority
  • In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).

In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).

10. Data Retention

We retain personal data only as long as necessary for the purposes outlined above or as required by law.

11. Contact

For privacy-related questions or to exercise your rights, please contact:

Rolands Voitiņš

Dreamlink Solutions GmbH

info@dreamlink.swiss

12. Governing Law

This privacy policy is governed by the laws of Switzerland. The place of jurisdiction is the registered office of Dreamlink Solutions GmbH in Elsau, Switzerland.

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