Dreamlink Solutions GmbH

Last updated: 09.06.2025

1. Who We Are

This privacy policy applies to data processing by:

Dreamlink Solutions GmbH
Im Halbiacker 5
8352 Elsau, Switzerland
UID: CHE-461.111.760
Data Protection Contact: Rolands Voitiņš

2. General Information

We take the protection of your personal data seriously. Your information is processed in accordance with the applicable Swiss data protection law (nFADP) and the EU GDPR, where applicable.

3. What Data We Process

Contact information (e.g. name, address, email, phone number)
Company data
Billing and payment information
Contractual data related to the use of our software solutions
Access and usage data (e.g. IP address, browser type, time of access)

4. Purpose of Data Processing

To provide and manage our software solutions (e.g. MyDolphin)
For contract performance, invoicing, and customer communication
To ensure technical functionality and service improvement
For website usage analysis and optimization
To fulfill legal obligations

5. Legal Basis for Processing

Your consent (Art. 6 para. 1 lit. a GDPR)
Performance of a contract (Art. 6 para. 1 lit. b GDPR)
Compliance with legal obligations (Art. 6 para. 1 lit. c GDPR)
Legitimate interest (Art. 6 para. 1 lit. f GDPR)

6. Data Storage

All personal data is stored exclusively on servers located in Switzerland. No data is transferred abroad unless legally required or necessary for fulfilling contractual obligations.

7. Third-Party Services and Processors

Hostpoint AG (hosting & email services)
Wallee AG (payment processing)
Google Analytics (website analytics, if enabled)

8. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and gather analytics. You can disable or limit cookies in your browser settings at any time.

9. Your Rights

Request access to your personal data
Request correction or deletion of your data
Request restriction of processing
Request data portability
Withdraw your consent at any time
File a complaint with the relevant data protection authority
In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC)

10. Data Retention

We retain personal data only as long as necessary for the purposes outlined above or as required by law.

11. Contact

For privacy-related questions or to exercise your rights, please contact:
Rolands Voitiņš
Dreamlink Solutions GmbH
info@dreamlink.swiss

12. Governing Law

This privacy policy is governed by the laws of Switzerland. The place of jurisdiction is the registered office of Dreamlink Solutions GmbH in Elsau, Switzerland.